Comments will appear as soon as they are approved by the moderator. For instance, if you are having problems with your iPhone, click iPhone. Whether you call, chat, or visit a store, you can easily connect with Apple! I used all way to find that number but no use. Then in accordance to the person who was in the chat as a customer said that my refund will take around 30 days, has not respects for customers, all my phone are Apple but as soon as I pay then I will switch to Microsoft. Problems I have experienced are not very helpful assistants. Our time is not valued by this customer since we are putting on hold and not provided quality service. No AppleCare Coverage If we did have AppleCare, we would have been taken to the in-browser chat engine that would allow us to have a conversation with an AppleCare representative.
Asked the waitresses but they had no clue. They reach out later to confirm the order and ship the contacts directly to me or help me find the nearest location to pick up in person. Problem is I came in the morning and spoke with Ernesto and we arranged that I would bring the computer back to the store that evening and pick up on Tuesday some 6 days later. Apple store here fixed the phone in July here in California, but kept that sim card. I made an appointment for a few days later and went in expecting a solution.
How to use the iMore forums for help If your Mac or iPhone can't help you find a solution to your problem, try the iMore community! I now have to drive back an hour and a half to take back this loaner phone and I have one of two options. How do you find your serial number? Really annoying that they tried to palm me off with a ridiculous story. Called Apple whose representative sent me to Best Buy to exchange broken phone for a new phone, as phone was under warranty. This repair had nothing to do with moisture -- it was due to the glitch that the recall was supposed to address. I should have learned my lesson in 2016 to be done with Apple. I had talked to an advisor and the literally was not making sense.
For more information about reviews on ConsumerAffairs. If you choose this option, you will be asked to describe your problem in the next screen. I would like to see if others have similar issue. But it definitely doesn't come up when it should. Called 2xs and the phone was cut off after 1 hour 15 min.
So, I called and the Apple worker was very pleasant, but, unfortunately, he was unable to solve the problem over the phone and said I needed to go to an Apple Store to get hands on help. I then insisted they read the Terms of Agreement, which specifically addresses how they are allowed to send out an eMail for exactly such purpose. Hopefully they have an update in the works. They refused, even though Apple clearly has the means. But do not worry your issue will be resolved as Apple is committed to helping its customers. No more Apple products for me.
Instead, they put cheap parts in their expensive computers and try to rope you into paying even more with their extended warranty. Find Apple Authorized Resellers Use our to find an Apple Authorized Reseller in Canada. How to sign up with iMore. You can also attach photos of receipts or information Apple can use to help you more quickly with your concern. Click anywhere in the Chat window to begin a session with a support representative. I will ship it anywhere in the world. They use delaying tactics legally.
Client will send a message and it takes minutes to come through. So now, two weeks later. I had not dropped the phone or anything, and it had no exterior damage. Even if you have an app for the brand you want to engage with, you prefer fewer steps to get in touch. Shame on you Apple for continuing to raise prices on devices such as iPhones, while continuing to under deliver on promises and now cutting on service.
I have been very careful with the phone and I have never dropped it into the water or spilled any water on the phone. You can easily capture a snapshot of images, pages, windows, menus or screens on your computer. Everyone gives a conflicting story so their notes are not even in order! The are many ways to create two-three step procedures and questions to authenticate you are indeed the owner. And have not been able to use any of my apps for over 3 weeks that I pay monthly for due to this issue and being given a loaner phone that has nowhere near the amount of storage I usually have. Meanwhile the screen would have only lasted 3 months.
I have no complaints about employees who are so friendly. Opinions expressed here and in any corresponding comments are the personal opinions of the original authors, not of Cisco. Although Personal Hotspot and Instant Hotspot offer similar functionalities, they are different. Apple Canada Customer Accessibility Please visit to get additional information and provide feedback on the accessibility features found in Apple products. Speak with your Apple representative to learn more.